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Job Description


Job Overview

  • Job ID:

    J55056

  • Job Title:

    Business Analyst ServiceNow SPM

  • Location:

    Bartlesville, OK

  • Duration:

    24 Months + Extension

  • Domain Exposure:

    Insurance

  • Client:

    To Be Discussed Later

  • Employment Type:

    W-2, 1099, C2C

  • Work Authorization:

    US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

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Job Title: Business Analyst ServiceNow SPM
Location: Bartlesville, OK(Remote)
Duration: 24 Months + Extension
Bill Rate: $78/hour (C2C)
Job Type: W-2, 1099, C2C
Client: To Be Discussed Later
Work Authorization: US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Job Description:

We are seeking an experienced Business Analyst – ServiceNow Strategic Portfolio Management (SPM) to support enterprise technology initiatives for UPS. The ideal candidate will have strong experience in business analysis, requirements gathering, process mapping, stakeholder management, and Agile delivery methodologies, along with hands-on experience working with ServiceNow Strategic Portfolio Management (SPM).

Required Skills:

Minimum 3+ years of experience as a Business Analyst, Product Analyst, Functional Analyst, or a similar role supporting enterprise technology initiatives.

Minimum 3+ years of hands-on experience working with ServiceNow Strategic Portfolio Management (SPM), including Demand Management, Collaborative Work Management, and Strategic Planning capabilities.

Minimum 5+ years of experience in business analysis disciplines, including requirements elicitation, process mapping, gap analysis, stakeholder management, and documentation.

Minimum 3+ years of experience working in Agile, Lean-Agile, Scaled Agile, or hybrid delivery environments, including user story creation, backlog refinement, sprint planning, and acceptance criteria development.

Agile, Lean-Agile, SAFe, or comparable Agile certification.

Strong experience translating business requirements into actionable technical and functional deliverables.

Strong analytical, problem-solving, facilitation, communication, and organizational skills.

Ability to effectively communicate with both technical and non-technical stakeholders.

Proven ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.


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Equal Opportunity Employer

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.


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