Responsible for supporting the implementation of Workday, which includes conversion from an existing custom system.
Assists in determining organizational needs for system implementation and upgrades
Support maintenance of Workday configuration, including setup and functional configuration
Work closely with business team members in supporting all Workday technical functions to facilitate effective business solutions and provide knowledge transfer of system functionality to Business Process Managers, Super Users, Subject Matter Experts, and end users.
Work closely with developers, both internal and external, to define programming requirements and test programming solutions.
Develop technical expertise in various Workday technologies, including but not limited to, system performance, environmental and architectural troubleshooting
Provide the Application Manager with status updates and keep them apprised of overall project status.
Responsible for collaborating with cross-functional teams to identify and determine solutions and/or workarounds for technical issues
Review software updates and releases and assist with testing as required.
Support upgrades, interfaces to other core business systems, interfaces to external systems, and helping to define and support IT processes.
Ensure all configuration updates follow proper procedures and workflow in order to comply with internal audit requirements
Work closely with end users to prioritize and manage completion of support tickets. Track and report support metrics.
Leverage business knowledge to identify opportunities for process improvements
Modify, test, and validate system configuration. Prepare detailed functional specifications for development activities including workflow, reports, interfaces, conversions, enhancements, and forms.
Assist in resolving user how-to questions, and develop training documentation as necessary to minimize re-occurrences of user error
Log, route and manage support requests in ticket tracking system
Configure and administer security in compliance with policies and procedures
Accountable for the maintenance of system security.
Document and control all changes made to productions systems via change control process.
Manages the system configuration, data audits and corrections, and introduction of new functionality of the Workday system
Minimum: one life-cycle implementation of Workday, including workflow development and integrations with external benefit providers.
3+ years of experience with HRIS / ERP systems providing functional and technical guidance to support a recent and ongoing Workday implementation
Management, Statistics or Mathematics
Excellent problem solving, analytical and troubleshooting skills
Technical understanding of software, hardware and networking, and are capable of taking a holistic view of complex systems
Strong interpersonal, collaboration, and problem-solving skills
Proven communication skills, with well-developed verbal, written and presentation ability
Strong work ethic, intellectual curiosity, good judgment, mature and positive attitude
Preferred: 1-3 years of experience in Workday and/ or PeopleSoft (HRIS / ERP platform now owned by Oracle)
Preferred: experience with Salesforce.com / Force.com platform and Jittterbit (integrations application)
Preferred: Bachelor Degree in one of the following Computer Science, Information
DATA SCIENCE TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. DATA SCIENCE TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will DATA SCIENCE TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract